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You can request a return or exchange from the orders page in your account.
The return window and conditions vary by product and seller, and are shown on the product or store page before you buy.
Items must be returned in their original condition with accessories. Some items, such as food and personal-care products, may not be returnable unless defective or wrongly supplied.
If an item arrives damaged or differs from your order, tell us as soon as possible with photos showing the problem.
Once a request is accepted, a refund or exchange is made as agreed, and if there is a dispute Mghara will step in to help reach a resolution.